WEBSITE TERMS OF USE

Last Updated: 11/29/2025

1. INTRODUCTION

These Terms of Use (“Terms”) govern your access to and use of the website located at [www.bluflo.io] (the “Site”), operated by Bluflo Solutions Ltd (“we”, “us”, or “our”), a company registered in England and Wales.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must cease using the Site immediately.

2. USE OF THE SITE

2.1 Access: Access to the Site is permitted on a temporary basis. We reserve the right to withdraw or amend the service we provide on our Site without notice.

2.2 Prohibited Conduct: You agree not to:

  • Use the Site for any fraudulent or unlawful purpose.
  • Use any automated systems (robots, spiders, scrapers) to access the Site or extract data.
  • Introduce viruses, trojans, or other malicious material.
  • Attempt to gain unauthorized access to our servers or database.

3. INTELLECTUAL PROPERTY & TRADEMARKS

3.1 Our IP: All content on this Site, including text, proprietary graphics, code, and the “BluFlo” logo, is the property of Bluflo Solutions Ltd and is protected by copyright laws.

3.2 Limited License: You are granted a limited license to access and view the Site for personal or internal business evaluation purposes only.

3.3 Third-Party Trademarks (Disclaimer):

  • The Site may display logos or trademarks of third parties (e.g., WhatsApp, Gmail, Avinode, Leon Software) in our “Works With” or “Integrations” sections.
  • No Affiliation: These trademarks are the property of their respective owners. Their use on this Site is purely for descriptive and compatibility purposes (nominative fair use) to indicate that our software can integrate with or process data from these platforms.
  • No Endorsement: Unless explicitly stated otherwise, Bluflo Solutions Ltd is not affiliated with, endorsed by, or sponsored by these third-party companies.

4. AI DEMONSTRATIONS & GUARANTEES

4.1 Nature of Demos: The Site may contain interactive AI chat agents or quoting demonstrations (“Demos”). These are for illustrative purposes only.

4.2 No Binding Offers: Quotes, prices, or responses generated by the AI Demos on this Site are simulations and do not constitute a binding offer of service or an accurate representation of current market rates.

4.3 Guarantee Disclaimer: Any references to guarantees (e.g., “100% Zero Risk Guarantee”, “First Deal Guarantee”) on this Site are marketing statements subject to specific qualification criteria. These guarantees are valid only if explicitly included in your final signed Client Service Agreement. They do not constitute a blanket right to refund for casual site visitors.

5. ANALYTICS & DATA COLLECTION (PostHog)

5.1 Tracking: We use third-party analytics tools, including PostHog, to track user behavior, session replays, and engagement on our Site.

5.2 Consent: By using this Site and clicking “Accept” on our Cookie Banner, you consent to the collection of anonymous usage data.

5.3 Privacy: For full details on how we process this data, please refer to our Privacy Policy.

6. DISCLAIMER OF WARRANTIES

6.1 “As Is” Basis: The Site and its content are provided on an “as is” and “as available” basis.

6.2 No Professional Advice: The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

7. LIMITATION OF LIABILITY

To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our Site or any content on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our Site.
  • Use of or reliance on any content displayed on our Site.

8. INTERNATIONAL USE

We make no representation that content on this Site is appropriate or available for use in locations outside the United Kingdom. If you choose to access this Site from a location outside the UK (including the United States), you do so on your own initiative and are responsible for compliance with local laws.

9. SEPARATE SERVICES AGREEMENT

These Terms apply solely to your use of the public website. If you purchase our AI Automation Services, your relationship with us will be governed by a separate SaaS Master Services Agreement or Client Terms and Conditions, which will supersede these Terms regarding the use of the actual software.

10. GOVERNING LAW

These Terms are governed by the laws of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.

Contact

To contact us, please email support@bluflo.io.

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